Terms & Conditions
Last updated: 29 July 2026
These Terms & Conditions (“Terms”) govern the use of the Studio Vora website and services. Studio Vora (ABN 75 292 765 093). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Acceptance of Terms
By using our website or hiring Studio Vora, you acknowledge that you have read, understood, and agreed to these Terms.
2. Services
Studio Vora provides creative and digital services including, but not limited to:
Website design and development
Brand identity and strategy
SEO and performance optimisation
AI-assisted visual and video content
Digital and technical consultancy
Ongoing website support and maintenance
Specific project details — including scope, timeline, and deliverables — will be agreed upon separately via proposal, contract, or written communication.
Any work requested outside the agreed scope will require a separate quote and written approval.
3. Business Structure & Conduct
Studio Vora operates as a collective studio managed by Larissa Oliveira, collaborating with highly skilled subcontractors worldwide, primarily based in Brazil.
By engaging our services, you acknowledge and agree that your project may involve contributors located outside Australia.
Studio Vora has a zero-tolerance policy for:
Hate speech
Racism
Antisemitism
Harassment or offensive behaviour of any kind
We reserve the right to immediately terminate a project without refund if such behaviour occurs.
4. Payments & Fees
Project-based work
A 30–50% upfront payment is required before work commences.
The remaining balance is paid in instalments based on project duration (up to four instalments).
All projects must be fully paid before publishing or final delivery.
Delays caused by:
scope changes
approval delays
lack of client feedback or materials
may result in additional charges, calculated proportionally to the original project price.
Subscription / monthly plans
Subscription services are billed upfront each month.
Unused hours do not roll over unless otherwise agreed in writing.
Late payments
Late payments may result in paused work.
Studio Vora reserves the right to withhold deliverables until payment is received.
All prices are exclusive of GST unless stated otherwise.
4.1 Revision Policy
3 rounds of revisions are included across the design phase. Additional revision rounds requested during the design phase are billed at our hourly rate of AU$150.
Once a page's design is locked in for build, further change requests are billed at our hourly rate of AU$150.
5. Intellectual Property & Data Retention
5.1 Ownership
Upon full payment:
The client owns the final approved deliverables.
Studio Vora retains ownership of all working files, drafts, concepts, and unused materials unless otherwise agreed in writing.
5.2 Portfolio use
Studio Vora may showcase completed work in portfolios, on our website, and on social media unless the client requests otherwise in writing.
5.3 Data & Asset Retention
Following project completion, offboarding, or termination, Studio Vora will retain client files, project assets, and access credentials for a period of 6 months. After this period, these materials may be permanently deleted. Clients wishing to retain copies should request these within the 6-month window.
6. Client Responsibilities
To ensure smooth project delivery, clients agree to:
Provide required assets, access, and information in a timely manner
Respond to communications within a reasonable timeframe
Review and approve deliverables promptly
Delays in these areas may affect timelines and pricing.
7. Content & Materials Responsibility
Clients are responsible for ensuring that all content, images, and materials they provide are accurate, lawful, and non-infringing.
Studio Vora is not responsible for copyright infringement, plagiarism, or the accuracy of information supplied by the client.
8. Third-Party Services
Studio Vora may integrate or recommend third-party platforms, including but not limited to:
Hosting providers
CMS platforms (Framer, Webflow, WordPress)
Analytics, CRM, marketing, or booking tools
Studio Vora is not responsible for outages, changes, pricing, or policies of third-party services.
9. SEO & Performance Disclaimer
SEO results depend on multiple external factors and cannot be guaranteed.
Performance benchmarks (such as PageSpeed scores) are targets, not guarantees, and may vary by device, region, or hosting environment.
Organic growth requires time and ongoing effort beyond the initial website build.
10. Warranty & Post-Launch Support
Studio Vora provides a 30-day warranty period following project launch/delivery.
Bug fixes on delivered scope (i.e. functionality that was working at launch and has broken, not new requests) are free of charge within this 30-day window.
Requests beyond the 30-day window, or requests for new features, content, or design changes, are billed at our hourly rate of AU$150 or quoted separately.
11. Website Use
You agree not to use this website to:
Distribute malware or spam
Interfere with site functionality
Infringe on any laws or third-party rights
12. Confidentiality
Both parties agree to keep confidential information private unless disclosure is required by law.
13. Pause, Cancellations & Termination
Either party may terminate a project with written notice.
Fees for work completed up to the termination date remain payable.
Deposits are non-refundable once work has commenced.
13.1 Project Pause & Re-engagement
Clients may pause an active project at any time by written notice. Studio Vora requires a minimum of 2 weeks' written notice to resume paused work, to allow for resourcing and scheduling. Resumption is subject to team and subcontractor availability at the time of the request and is not guaranteed for any specific restart date.
13.2 Maximum Project Duration
Projects are scoped with an estimated timeline based on the agreed deliverables. If a project, including any paused periods, extends beyond three (3) times the original estimated timeline (for example, a 4-month project extending past 12 months), Studio Vora reserves the right to review and adjust pricing to reflect the additional time and resourcing involved, and/or to require the project be re-scoped as a new engagement.
13.3. Project Abandonment
If a client does not respond to communications, provide required feedback, or make payment for a period of 60 consecutive days, the project will be deemed abandoned. Studio Vora reserves the right to close the project file, cease work, and retain any fees and deposits paid to date. Resuming an abandoned project will require a new agreement and may be subject to re-quoting.
14. Limitation of Liability
Studio Vora is not liable for:
Loss of revenue, profit, or data
Business interruption
Indirect or consequential damages
Liability is limited to the total amount paid for the services provided.
15. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be handled in the courts of that jurisdiction.
16. Changes to These Terms
Studio Vora may update these Terms from time to time. The most recent version will always be available on our website.
17. Contact
For any questions regarding these Terms:
hello@studiovora.com
www.studiovora.com